Patient Care & Phlebotomy Coordinator

onemedical; San Francisco (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

One Medical in San Francisco is seeking a Phlebotomist/Administrative Assistant to deliver an exceptional patient experience through venipuncture and friendly front desk support. You will be the ambassador at the first point of contact, ensuring a smooth and welcoming visit.

You will work across clinical and administrative tasks, maintain a brand-aligned lobby feel, manage patient intake and scheduling, assist with billing inquiries, and collaborate with providers and the virtual medical team to

Responsibilities

• Use C-I-CARE framework to ensure a positive in-office patient experience from intake to follow-up
• Provide venipuncture services across age groups from pediatrics to geriatrics
• Assist with extended scope duties: non-blood collection, EKGs, vitals, vaccines, and swabs
• Maintain proper specimen labeling, handling, processing, inventory, and sterilization
• Support providers and virtual team with clerical tasks and lab case follow-up
• Handle front of house duties: check in/out, insurance verification, paperwork, prep tests
• Participate in team development: huddles, problem solving, ad hoc provider tasks
• Perform opening/closing duties and keep the office spaces organized and stocked
• Master the technology stack: Slack, G-suite, Zoom, Circulation, RingCentral, and EMR

Job description

One Medical in San Francisco is seeking a Phlebotomist/Administrative Assistant to deliver an exceptional patient experience through venipuncture and friendly front desk support. You will be the ambassador at the first point of contact, ensuring a smooth and welcoming visit.

You will work across clinical and administrative tasks, maintain a brand-aligned lobby feel, manage patient intake and scheduling, assist with billing inquiries, and collaborate with providers and the virtual medical team to