Phlebotomist & Admin Specialist — Patient Care

One Medical; Columbus (OH); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical, Dental, Vision plans

401K match

Job summary

One Medical is seeking a Lab Services Specialist/Member Support Specialist in Columbus, OH. You will perform venipuncture and provide essential front-desk and clinical support to members, ensuring a smooth care journey across in-office and virtual services.

You’ll engage with patients, maintain a clean lobby, manage scheduling and billing touchpoints, and collaborate with the care team to deliver compassionate, customer-centered care. This is a full-time, in-office role.

Qualifications

• 6+ months of relevant experience as Medical Assistant or Phlebotomist outside training.
• Strong customer service skills with client-focused approach.
• Excellent written and verbal communication abilities.
• High school diploma or equivalent required.
• Proficiency with computers and multiple software systems.
• Experience collaborating with cross-functional teams.
• Calm, confident handling of specimen collection.

Responsibilities

• Provide venipuncture and clinical support to patients on site.
• Handle front desk duties and patient check-in/out tasks.
• Assist with lab tasks, specimens and basic vitals.
• Respond to patient messages and support providers as needed.
• Maintain clean, welcoming lobby spaces and supplies.
• Utilize tech tools like Slack, G-suite, Zoom, EMR daily.

Skills

Medical Assistant/Phlebotomist

Customer service

Communication skills

High school diploma

Computer literacy

Team collaboration

Phlebotomy collection

Job description

One Medical is seeking a Lab Services Specialist/Member Support Specialist in Columbus, OH. You will perform venipuncture and provide essential front-desk and clinical support to members, ensuring a smooth care journey across in-office and virtual services.

You’ll engage with patients, maintain a clean lobby, manage scheduling and billing touchpoints, and collaborate with the care team to deliver compassionate, customer-centered care. This is a full-time, in-office role.