Pharmacy Solutions Onboarding & Implementation Manager

Hispanic Alliance for Career Enhancement; Iowa (LA); Hybrid; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources, based on eligibility

Job summary

CVS Health seeks a leader to onboard and implement complex pharmacy solutions for a diverse client portfolio, serving as a strategic consultant for product selection, plan design, and solution strategies that fit business needs. This client-facing role owns end-to-end account management from intent gathering through implementation and seamless handoff to the account management team.

The ideal candidate thrives in a fast-paced environment with a customer-first mindset and strong collaboration

Qualifications

• Minimum of 5 years of experience in product and/or health plan implementation.
• Minimum of 3 years of experience in healthcare administration.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
• Proven ability to organize, prioritize, and manage multiple projects, including end-to-end client delivery.
• Highly detail-oriented, with the ability to manage large volumes of complex information under tight deadlines.
• Ability to thrive in a fast-paced, dynamic environment.
• Demonstrated ability to work independently with minimal oversight from leadership.

Responsibilities

• Drive the implementation and onboarding of complex pharmacy programs and customized plan designs
• Consult with clients on products, solutions, and strategies aligned with their goals and operational needs
• Coordinate across internal teams and external partners to meet critical timelines and deliverables
• Ensure a seamless, high-quality client experience to support retention and growth objectives
• Manage multiple implementations simultaneously while maintaining accuracy and attention to detail
• Adapt to evolving processes, tools, and organizational priorities
• Operate with a high degree of autonomy while appropriately escalating risks or issues

Skills

Health plan implementation

Healthcare administration

Project management

Detail-oriented

Independent work

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CVS Health seeks a leader to onboard and implement complex pharmacy solutions for a diverse client portfolio, serving as a strategic consultant for product selection, plan design, and solution strategies that fit business needs. This client-facing role owns end-to-end account management from intent gathering through implementation and seamless handoff to the account management team.

The ideal candidate thrives in a fast-paced environment with a customer-first mindset and strong collaboration