Pharmacy Solutions Implementation Manager

Hispanic Alliance for Career Enhancement; Massachusetts; Hybrid; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a senior implementation consultant to lead onboarding of complex pharmacy solutions for a diverse client portfolio. You will guide product selection, plan design, and strategy alignment with business needs, owning end-to-end client delivery and project planning.

The role emphasizes collaboration with internal and external stakeholders to ensure timely execution and high-quality outcomes, with a focus on a customer-first mindset in a fast-paced environment.

Qualifications

• Minimum of 5 years of experience in product and/or health plan implementation.
• Minimum of 3 years of experience in healthcare administration.
• Proven ability to organize, prioritize, and manage multiple projects, including end-to-end client delivery.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)

Responsibilities

• Drive the implementation and onboarding of complex pharmacy programs and customized plan designs.
• Consult with clients on products, solutions, and strategies aligned with their goals and operational needs.
• Coordinate across internal teams and external partners to meet critical timelines and deliverables.
• Ensure a seamless, high-quality client experience to support retention and growth objectives.
• Manage multiple implementations simultaneously while maintaining accuracy and attention to detail.
• Adapt to evolving processes, tools, and organizational priorities.
• Operate with a high degree of autonomy while appropriately escalating risks or issues.

Skills

Project management

Healthcare administration

Attention to detail

Independent work

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CVS Health is seeking a senior implementation consultant to lead onboarding of complex pharmacy solutions for a diverse client portfolio. You will guide product selection, plan design, and strategy alignment with business needs, owning end-to-end client delivery and project planning.

The role emphasizes collaboration with internal and external stakeholders to ensure timely execution and high-quality outcomes, with a focus on a customer-first mindset in a fast-paced environment.