Pharmacy Refill Technician — Patient Care & Claims

Shields Health Solutions; Tyler (TX); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Access to employee resource groups and

Descrizione del lavoro

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

The role is onsite in Texas with schedule Monday–Friday, 9:30AM–6:00PM CST. A Texas Pharmacy Technician license and national certification are required.

Competenze

• 2+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Mansioni

• Provide compassionate, knowledgeable assistance to patients, providers, and staff.
• Make outbound refill calls and process requests promptly.
• Answer and triage incoming pharmacy calls.
• Clarify prescription orders with pharmacists or clinicians.
• Coordinate medication refills and complete accurate data entry.
• Assist with claim adjudication and troubleshoot rejected claims.

Conoscenze

Pharmacy technician

Communication

Data entry

Microsoft Office

Formazione

High School Diploma or GED

Strumenti

Microsoft Outlook

Teams

Excel

Word

PowerPoint

Descrizione del lavoro

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

The role is onsite in Texas with schedule Monday–Friday, 9:30AM–6:00PM CST. A Texas Pharmacy Technician license and national certification are required.