Pharmacy Refill Technician — Hybrid Schedule & Benefits

Shields Health Solutions; Irving (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Parental leave

Short-term disability

Professional development

Wellness programs

Quarterly bonus incentives

Job summary

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

This onsite role offers benefits and a path to hybrid work after 12 weeks. Texas licensure and CPhT certification are required, along with 2+ years of experience and strong communication,

Qualifications

• Texas licensed Pharmacy Technician (CPhT) active.
• 2+ years of experience as a pharmacy technician.
• High School Diploma or GED required.
• Strong communication, organization and tech skills.

Responsibilities

• Provide compassionate, knowledgeable assistance to patients, providers, and staff.
• Make outbound refill calls and process requests promptly.
• Answer and triage incoming pharmacy calls.
• Clarify prescription orders with pharmacists or clinicians.
• Coordinate medication refills and complete accurate data entry.
• Assist with claim adjudication and troubleshoot rejected claims.

Skills

Pharmacy experience

Customer service

Data entry

Education

Texas Pharmacy Technician license (CPhT)

High School Diploma or GED

Job description

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

This onsite role offers benefits and a path to hybrid work after 12 weeks. Texas licensure and CPhT certification are required, along with 2+ years of experience and strong communication,