Pharmacy Ops Lead | Tech Team & Patient Experience

Walgreens; Haddon Heights (NJ); On-site; USD 47,000 - 64,000; Full time

Job summary

Walgreens is seeking a full-time pharmacy technician to support day-to-day non-clinical operations under a pharmacist and supervisor. You will participate in prescription entry, patient communication, and healthcare service offerings while upholding company policies and quality standards.

The role emphasizes training, scheduling, and performance management of the technician team, with a focus on accuracy, efficiency, and patient satisfaction within a retail pharmacy environment.

Qualifications

• High School Diploma, GED, or equivalent.
• PTCB certification
• Has one year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative activities to ensure efficient workflow and patient experience.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions under pharmacist supervision.
• Lead training, coaching, and performance management of pharmacy technicians and calendar staffing. Implement accountability measures.

Skills

Customer service

Communication skills

Fluent English

Education

High School Diploma or GED

PTCB certification

Job description

Walgreens is seeking a full-time pharmacy technician to support day-to-day non-clinical operations under a pharmacist and supervisor. You will participate in prescription entry, patient communication, and healthcare service offerings while upholding company policies and quality standards.

The role emphasizes training, scheduling, and performance management of the technician team, with a focus on accuracy, efficiency, and patient satisfaction within a retail pharmacy environment.