Pharmacy Ops Lead & Patient Experience Champion

Walgreens; Rochester Hills (MI); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations and ensure an efficient workflow. Under pharmacist supervision, you will process prescriptions, manage patient data, and assist with health services like vaccines and screenings.

You will lead technician training, oversee performance, and coordinate scheduling while ensuring compliance with company policies and regulatory requirements.

Qualifications

• High School Diploma or equivalent required.
• PTCB certification required (except in Puerto Rico).
• One year of experience as a pharmacy technician in retail or hospital setting preferred.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative activities under pharmacist supervision.
• Process prescriptions and manage patient and drug information in pharmacy systems.
• Assist pharmacist with patient care activities and support health service offerings while complying with policies and laws.
• Lead training, coaching, and performance management of pharmacy technicians; handle scheduling and staffing under guidelines.

Skills

English fluency

Education

High School Diploma

PTCB certification

Job description

Walgreens is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations and ensure an efficient workflow. Under pharmacist supervision, you will process prescriptions, manage patient data, and assist with health services like vaccines and screenings.

You will lead technician training, oversee performance, and coordinate scheduling while ensuring compliance with company policies and regulatory requirements.