Pharmacy Operations Lead | Tech Training & Patient Experience

Walgreens; City of Amsterdam (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, workflow, and patient experience. Under pharmacist supervision, you will handle prescription data entry, medication preparation, and customer interactions while contributing to training and performance management of the technician team.

The role emphasizes adherence to state and federal laws, efficient operations, and quality service, with a focus on ensuring accurate dispensing and

Qualifications

• One year of work experience as a pharmacy technician in a retail or hospital setting.
• PTCB certification (except in Puerto Rico).

Responsibilities

• Assist pharmacist in patient care activities including prescription data entry, medication preparation, and patient calls under pharmacist supervision.
• Support pharmacy operations and inventory management, ensuring compliance with laws and company policies.
• Lead training and performance management of pharmacy technicians, including hiring, onboarding, scheduling, and discipline where needed.

Education

High School Diploma, GED, or equivalent

Job description

Walgreens is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, workflow, and patient experience. Under pharmacist supervision, you will handle prescription data entry, medication preparation, and customer interactions while contributing to training and performance management of the technician team.

The role emphasizes adherence to state and federal laws, efficient operations, and quality service, with a focus on ensuring accurate dispensing and