Pharmacy Operations Leader & Clinical Services Manager

Kroger Family of Companies; Streator (IL); On-site; USD 65,000 - 68,000; Full time

Job summary

Kroger Family of Companies in Illinois seeks a Staff Pharmacist to lead a high-volume pharmacy team, ensure patient safety, and deliver exceptional customer service while optimizing the budget and operations.

You will supervise staff, manage inventory, schedules, and pricing, participate in clinical services, and drive third-party profitability. A Pharm.D. degree or pharmacy license is required, with strong leadership and communication skills.

Qualifications

• Bachelor's Degree Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
• 2+ years related retail experience or equivalent combination of education and experience
• Minimum 21 years of age
• Participation in clinical programs following company sponsored training
• Ability and willingness to continue education as necessary
• Ability to preserve confidentiality of information
• Commitment to providing excellent customer service
• Ability to write routine reports and correspondence
• Ability to read and interpret prescriptions and documents
• Proven leadership skills
• License must be in good standing

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Leadership

Customer service

Budget management

Staff training

Education

Pharm.D. degree

Job description

Kroger Family of Companies in Illinois seeks a Staff Pharmacist to lead a high-volume pharmacy team, ensure patient safety, and deliver exceptional customer service while optimizing the budget and operations.

You will supervise staff, manage inventory, schedules, and pricing, participate in clinical services, and drive third-party profitability. A Pharm.D. degree or pharmacy license is required, with strong leadership and communication skills.