Pharmacy Customer Support Specialist

Lincare Holdings; Summers Addition (MO); On-site; USD 23,419,000 - 28,930,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Training opportunities

Job summary

Lincare Holdings in Missouri is seeking a frontline Customer Service Associate responsible for answering questions, resolving problems, and supporting physician-directed orders. You will communicate with customers via calls, educate on products and services, and document interactions in the computerized system.

The role requires reading patient orders, understanding pharmacy terminology, and accurate data entry.

Qualifications

• High School Diploma or GED, or 1–3 months related experience or training.
• Computer entry required.
• Must meet licensing requirements for the location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer needs for products/services.
• Documents calls in the computerized record system.
• Enters customer orders in the computerized system.
• Verifies and updates demographic information in records.
• Reads and analyzes patient orders and pharmacy terminology.

Skills

Customer communication

Documentation

Data entry

Pharmacy terminology

Education

High School Diploma or GED

Tools

Computerized system

Job description

Lincare Holdings in Missouri is seeking a frontline Customer Service Associate responsible for answering questions, resolving problems, and supporting physician-directed orders. You will communicate with customers via calls, educate on products and services, and document interactions in the computerized system.

The role requires reading patient orders, understanding pharmacy terminology, and accurate data entry.