Pharmacy Customer Support Specialist

Lincare Holdings; Sacramento (KY); On-site; USD 23,000 - 32,000; Full time

Job summary

Lincare Holdings in Kentucky is seeking a customer service associate to support patients and healthcare providers. The role involves answering questions, resolving problems, and identifying ongoing product or service needs while ensuring compliance with physician direction.

You will handle inbound and outbound calls, document interactions in computerized systems, enter orders, and verify patient information.

Qualifications

• High School Diploma or GED; 1–3 months related experience/training.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Skills

Customer communication

Data entry

Problem solving

Education

High School Diploma / GED

Tools

Computerized record keeping system

Order entry system

Job description

Lincare Holdings in Kentucky is seeking a customer service associate to support patients and healthcare providers. The role involves answering questions, resolving problems, and identifying ongoing product or service needs while ensuring compliance with physician direction.

You will handle inbound and outbound calls, document interactions in computerized systems, enter orders, and verify patient information.