Pharmacy Support & Education Specialist

Lincare Holdings; Hannibal (MO); Vor Ort; USD 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Paid time off

Retirement savings

Zusammenfassung

Lincare Holdings is seeking a customer support professional in Hannibal, Missouri to manage customer inquiries, process orders, and educate customers on products and services. You will handle calls, document interactions, and verify patient information while collaborating with team members to ensure accurate service delivery.

The role emphasizes accurate data entry, adherence to physician direction, and ongoing learning within a healthcare-focused environment.

Qualifikationen

• Requires a high school diploma or GED and some related training.
• Basic computer entry capability is required.
• Licensing requirements may apply at specific locations.

Aufgaben

• Communicates with customers via inbound and outbound calls (manual and dialer-generated).
• Assesses customer needs for additional products/services and ensures proper education.
• Documents calls in computerized record keeping system and enters orders.
• Verifies and updates demographic information in records.

Kenntnisse

Customer communication

Data entry

Training support

Oral/written instructions

Ausbildung

High School Diploma/GED

1–3 months related experience

Tools

Computer systems

Jobbeschreibung

Lincare Holdings is seeking a customer support professional in Hannibal, Missouri to manage customer inquiries, process orders, and educate customers on products and services. You will handle calls, document interactions, and verify patient information while collaborating with team members to ensure accurate service delivery.

The role emphasizes accurate data entry, adherence to physician direction, and ongoing learning within a healthcare-focused environment.