Pharmacy Customer Support Specialist

Talentify; North Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Job summary

Talentify is seeking an on-site customer service specialist to communicate with customers, assess medication-related needs, and support compliance with physician directions. You will document calls, enter orders, and verify demographic information in the system.

The role requires basic understanding of pharmacy terminology, ability to analyze documents, and strong communication with patients and coworkers. High school diploma or GED and computer entry skills are required.

Qualifications

• Read and analyze patient orders and documents.
• Comprehend pharmacy prescription terminology.
• Communicate effectively with coworkers and patients.

Responsibilities

• Answer questions and resolve problems for customers.
• Assess needs for additional products/services.
• Verify and update demographic information in records.
• Enter customer orders into the system.
• Maintain accurate documentation of calls.

Skills

Document analysis

Pharmacy terminology

Communication

Training others

Dose calculation

Instruction compliance

Education

High School Diploma / GED

Computer entry

Tools

Computer entry

Job description

Talentify is seeking an on-site customer service specialist to communicate with customers, assess medication-related needs, and support compliance with physician directions. You will document calls, enter orders, and verify demographic information in the system.

The role requires basic understanding of pharmacy terminology, ability to analyze documents, and strong communication with patients and coworkers. High school diploma or GED and computer entry skills are required.