Pharmacy Customer Support Specialist

externallincarecareers; Muncie (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

externallincarecareers seeks a pharmacy customer service associate to handle inbound and outbound calls, discuss products and services, and ensure accurate documentation. You will verify demographics, enter orders, and assist in training staff as needed.

Applicants should have a High School Diploma or GED, with basic computer entry skills and familiarity with pharmacy terminology. This role emphasizes clear communication with patients and coworkers.

Qualifications

• High School Diploma or GED, or minimal related training/experience.
• Computer entry required.

Responsibilities

• Communicate with customers via inbound/outbound calls.
• Assess needs for products/services and compliance with orders.
• Answer questions and educate customers about products/services.

Skills

Customer communication

Data entry

Phone support

Team training

Documentation

Education

High School Diploma

GED

Tools

Computerized system

Record system

Job description

externallincarecareers seeks a pharmacy customer service associate to handle inbound and outbound calls, discuss products and services, and ensure accurate documentation. You will verify demographics, enter orders, and assist in training staff as needed.

Applicants should have a High School Diploma or GED, with basic computer entry skills and familiarity with pharmacy terminology. This role emphasizes clear communication with patients and coworkers.