Pharmacy Customer Service Specialist | Training & Growth

externallincarecareers; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and advancement opportunities

Medical, dental, and vision coverage

Paid time off

Tuition reimbursement

Job summary

externallincarecareers in Tempe, AZ is seeking a customer-focused professional to support patient communications and order processing in a medical services environment.

You will handle inbound and outbound calls, assess needs, educate patients about products and services, enter orders, and maintain accurate demographic records while collaborating with teammates. This role may include lifting up to 50 pounds as part of occasional physical tasks.

Qualifications

• Ability to read and analyze patient orders and documents.
• Strong communication with coworkers and patients.
• Ability to enter data accurately into computerized systems.

Responsibilities

• Communicates with customers via inbound and outbound calls; documents calls in the system.
• Assesses customer needs for products/services and educates on offerings.
• Enters orders and updates demographic information in the records.

Skills

Customer service

Communication

Data entry

Training support

Education

High School Diploma or GED

Computer entry experience

Job description

externallincarecareers in Tempe, AZ is seeking a customer-focused professional to support patient communications and order processing in a medical services environment.

You will handle inbound and outbound calls, assess needs, educate patients about products and services, enter orders, and maintain accurate demographic records while collaborating with teammates. This role may include lifting up to 50 pounds as part of occasional physical tasks.