Pharmacy Customer Experience Specialist

Walgreens; Monroe (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a Customer Service/Pharmacy Support Associate to assist customers, operate the cash register, and support pharmacists in dispensing medications. You will ensure a friendly checkout, greet customers, and help with inventory and store displays.

Flexibility to work evenings/weekends is required; prior retail experience and PTCB certification are preferred. This role involves processing prescriptions under supervision and maintaining store standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer PTCB certification.
• Prefer good math skills for accurate prescription filling.
• Prefer knowledge of store inventory control.

Responsibilities

• Engage customers and patients, greet and assist with products and services.
• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Maintain clean, organized store and assist with inventory and merchandising.
• Handle cash register transactions, returns, voids, and exchanges.
• Support Pharmacy Manager with inventory management and claims processing.

Skills

Customer service

Pharmacy knowledge

Math skills

Computer skills

Inventory control

PTCB certification

Tools

Cash register system

Job description

Walgreens in Wisconsin is seeking a Customer Service/Pharmacy Support Associate to assist customers, operate the cash register, and support pharmacists in dispensing medications. You will ensure a friendly checkout, greet customers, and help with inventory and store displays.

Flexibility to work evenings/weekends is required; prior retail experience and PTCB certification are preferred. This role involves processing prescriptions under supervision and maintaining store standards.