Pharmacy Customer Experience Specialist

Walgreens; Town of Cross Plains (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Wisconsin is seeking team members to deliver exceptional customer service across the store and pharmacy areas. You will greet customers, assist with product selection, and handle transactions with care while supporting pharmacy operations.

Role requires English fluency and flexibility for evenings/weekends; prior Walgreens experience and PTCB certification are preferred but not required. The position emphasizes accuracy, courtesy, and teamwork in a fast-paced retail setting.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedules, including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process transactions at the register and manage returns/exchanges as needed.
• Assist the Pharmacy team by documenting patient information and supporting workflow.
• Maintain neat, merchandised shelves and assist with stock rotation and inventory.

Skills

Customer service

English fluency

Flexibility

Education

PTCB certification

Retail experience preferred

Tools

POS systems

Inventory management software

Job description

Walgreens in Wisconsin is seeking team members to deliver exceptional customer service across the store and pharmacy areas. You will greet customers, assist with product selection, and handle transactions with care while supporting pharmacy operations.

Role requires English fluency and flexibility for evenings/weekends; prior Walgreens experience and PTCB certification are preferred but not required. The position emphasizes accuracy, courtesy, and teamwork in a fast-paced retail setting.