Pharmacy Customer Experience Specialist

Walgreens; Hayward (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Employee discount

Job summary

Walgreens in Hayward, WI is hiring for a Customer Service Associate/Pharmacy Support role. You will greet customers, assist with products, operate the register, and ensure fast checkout while upholding store standards.

Under pharmacist supervision, you will help process prescriptions, maintain inventory, and support pharmacy operations. The role requires PTCB training or certification and a flexible schedule; prior retail experience is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred.

Responsibilities

• Provide courteous, fast, and efficient checkout service at the register.
• Assist pharmacists and process prescriptions under supervision.
• Maintain clean, organized shelves and assist in inventory.
• Recommend items and upsell where appropriate.
• Handle customer questions and resolve issues to ensure satisfaction.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens in Hayward, WI is hiring for a Customer Service Associate/Pharmacy Support role. You will greet customers, assist with products, operate the register, and ensure fast checkout while upholding store standards.

Under pharmacist supervision, you will help process prescriptions, maintain inventory, and support pharmacy operations. The role requires PTCB training or certification and a flexible schedule; prior retail experience is preferred.