Pharmacy Customer Experience Specialist

Walgreens; Sturgeon Bay (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wisconsin is hiring a store team member to support pharmacy operations and customer care. You will assist pharmacists, process prescriptions under supervision, and deliver fast, friendly service at the register.

Responsibilities include inventory handling, merchandising, and contributing to a positive customer experience throughout the store. Must be fluent in English, flexible for evenings and weekends, and ideally with retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• 2) Willingness to work flexible schedule including evenings and weekends.
• 3) Prefer six months of experience in a retail environment.
• 4) Preference for prior Walgreens experience and PTCB certification.

Responsibilities

• Provide courteous, friendly checkout service at the register.
• Assist the pharmacist under supervision in processing prescriptions.
• Use pharmacy systems to obtain patient and drug information.
• Help with inventory, merchandising, and store maintenance.
• Contribute to a positive customer experience across the store.
• Handle calls and basic clerical tasks as needed.

Skills

Customer service

Cash handling

Pharmacy systems

Teamwork

Math skills

Computer skills

PTCB certification

Tools

Store systems

Job description

Walgreens in Wisconsin is hiring a store team member to support pharmacy operations and customer care. You will assist pharmacists, process prescriptions under supervision, and deliver fast, friendly service at the register.

Responsibilities include inventory handling, merchandising, and contributing to a positive customer experience throughout the store. Must be fluent in English, flexible for evenings and weekends, and ideally with retail experience.