Pharmacy Customer Service Specialist

Walgreens

Milwaukee (WI)

On-site

USD 22,000 - 25,000

Full time

14 days+
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Job summary

Walgreens in Milwaukee, WI is hiring a customer-focused associate to operate registers, assist customers, and support the pharmacist under supervision.

You will handle transactions, guide customers to products, maintain store cleanliness, stock shelves, and participate in pharmacy-related tasks while adhering to policies. Flexibility for evenings and weekends is required; prior retail experience and PTCB certification are preferred to ensure service excellence and accuracy.

Qualifications

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work a flexible schedule including evenings and weekends.
  • PTCB certification preferred.

Responsibilities

  • Registers sales on assigned cash register and provides courteous checkout service.
  • Assists pharmacist under supervision in processing prescriptions.
  • Maintains clean and well-merchandised counters and shelves.
  • Handles customer questions, resolves issues, and supports pharmacy operations.
  • Performs inventory and basic clerical tasks as directed by management.

Skills

Customer service
Cash handling
Communication
Teamwork

Education

PTCB certification

Tools

Pharmacy systems
POS

Job description

Walgreens in Milwaukee, WI is hiring a customer-focused associate to operate registers, assist customers, and support the pharmacist under supervision.

You will handle transactions, guide customers to products, maintain store cleanliness, stock shelves, and participate in pharmacy-related tasks while adhering to policies. Flexibility for evenings and weekends is required; prior retail experience and PTCB certification are preferred to ensure service excellence and accuracy.

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