Pharmacy Customer Service Specialist

Walgreens; Waukesha (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member in Wisconsin to support pharmacy operations and provide courteous checkout service. You will assist pharmacists, process prescriptions, and help customers with product recommendations while maintaining accurate cash handling.

The role emphasizes strong English communication, flexible scheduling, and basic math and computer skills. Prior retail and Walgreens experience are preferred, with potential progression in pharmacy-related duties.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate dispensing and counting medications.
• Good computer skills.
• Knowledge of inventory control is helpful.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, fast checkout service at the register.
• Assist pharmacists under supervision with processing prescriptions.
• Support pharmacy operations and inventory management.
• Provide customer assistance and product recommendations across store areas.
• Maintain clean, organized counters, shelves, and displays.
• Handle returns, refunds, and exchanges per store policy.
• Assist with photo services and other departmental duties as needed.

Skills

Customer service

Math skills

Computer skills

Inventory awareness

Education

PTCB certification

Tools

POS system

Pharmacy systems

Store equipment

Job description

Walgreens is seeking a customer-focused team member in Wisconsin to support pharmacy operations and provide courteous checkout service. You will assist pharmacists, process prescriptions, and help customers with product recommendations while maintaining accurate cash handling.

The role emphasizes strong English communication, flexible scheduling, and basic math and computer skills. Prior retail and Walgreens experience are preferred, with potential progression in pharmacy-related duties.