Pharmacy Customer Experience & Data Entry Specialist

Belmar Pharma Solutions; North Salt Lake (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k) with 5% match

Paid time off

Holidays

Referral bonuses

Prescription benefits

Job summary

Belmar Pharma Solutions is seeking a Customer Experience Technician to deliver outstanding patient and provider support in our Utah locations. You will handle high-volume calls, process data orders, and help ensure accurate dispensing and communication across teams.

The role emphasizes excellent customer service, empathy, and attention to detail, with a friendly, collaborative work environment and access to benefits including health coverage and retirement savings options.

Qualifications

• Must provide excellent customer service.
• Strong communication and empathy while handling inquiries.
• Accurate data entry and prescription/order processing.
• Ability to work effectively in a team environment.

Responsibilities

• Handle high volume phone calls and provide excellent customer service.
• Input all information into the dispensing software and manage data orders.
• Process refill requests and communicate with patients/providers.
• Call patients about new prescriptions and follow up as needed.
• Maintain patient confidentiality and follow company policies.

Skills

Customer service

Empathy

Communication skills

Listening skills

Attention to detail

Teamwork

Education

High School Diploma or equivalent

State-required tech certification or registration

Tools

Microsoft Office

Data entry

Email

Internet

Job description

Belmar Pharma Solutions is seeking a Customer Experience Technician to deliver outstanding patient and provider support in our Utah locations. You will handle high-volume calls, process data orders, and help ensure accurate dispensing and communication across teams.

The role emphasizes excellent customer service, empathy, and attention to detail, with a friendly, collaborative work environment and access to benefits including health coverage and retirement savings options.