Pharmacy Automation Field Technician – On-Site Troubleshooter

Jobtailor; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Jobtailor is seeking a field technician to provide customer service and support for pharmacy automation products. This role involves resolving client issues, conducting installations, and documenting actions in Salesforce Field Service Lightning.

The ideal candidate will have 3-5 years of relevant experience, mechanical proficiency, and the ability to travel regionally, with physical demands including lifting and long periods of standing.

Qualifications

• 3-5 years of experience in a field service role.
• Ability to travel regionally, including overnight stays.
• Strong mechanical proficiency and ability to use standard hand tools.

Responsibilities

• Deliver customer service and resolve problems at client sites.
• Support pharmacies through regional travel and service.
• Document issues and resolution actions in Salesforce Field Service Lightning.

Skills

Customer Service

Problem Resolution

Microsoft Office Proficiency

Router and Switch Configuration

Mechanical Proficiency

Digital Multimeter Proficiency

Voltage/Amperage Testing

Education

High School diploma

Tools

Salesforce Field Service Lightning

Windows Operating Systems

Digital Multimeters

Voltage/Amperage Testers

Job description

Jobtailor is seeking a field technician to provide customer service and support for pharmacy automation products. This role involves resolving client issues, conducting installations, and documenting actions in Salesforce Field Service Lightning.

The ideal candidate will have 3-5 years of relevant experience, mechanical proficiency, and the ability to travel regionally, with physical demands including lifting and long periods of standing.