Pharmacy Automation Field Tech – On-Call & Travel

RXinsider LTD.; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 68,000; Full time

Benefits offered by this job

Vehicle benefit and fuel card

Medical, dental, vision insurance

Tuition reimbursement

Disability insurance

401k matching

Job summary

Swisslog Healthcare in Houston, TX is seeking a Field Service Technician to support Pharmacy Automation systems at customer sites across the area. You will perform preventive and corrective maintenance, start-ups, and on-site training, ensuring uptime and patient safety.

Travel up to 60% of the time, participate in on-call coverage, and coordinate with senior engineers. You will document service reports, manage spare parts, and promote product and service offerings.

Qualifications

• 1-3 years field service experience with electro-mechanical products.
• Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information.
• Exceptional interpersonal skills (customer service) and communication abilities.
• PC software/hardware literate with Windows applications; basic networking skills.

Responsibilities

• Perform preventive maintenance and corrective services on Pharmacy Automation systems.
• Travel to customer sites within the Houston area to support installations and service.
• Coordinate with Installation Specialists and Senior Field Service Engineers.
• Document service work orders, downtime reports, and logs; report quality issues as needed.
• Promote parts and services, provide recommended spare parts lists, and monitor inventory.

Skills

Effective communication

Read blueprints

Interpersonal skills

PC software/hardware literacy

Networking skills

Education

Vocational/technical education or military experience

Associate's degree (technical)

Job description

Swisslog Healthcare in Houston, TX is seeking a Field Service Technician to support Pharmacy Automation systems at customer sites across the area. You will perform preventive and corrective maintenance, start-ups, and on-site training, ensuring uptime and patient safety.

Travel up to 60% of the time, participate in on-call coverage, and coordinate with senior engineers. You will document service reports, manage spare parts, and promote product and service offerings.