Pharma B2B Client Experience Specialist – Remote/NYC

Carrot Recruitment; New York (NY); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible PTO

Home office reimbursement

Cell and internet reimbursement

Wellness program

Pet insurance options

100% paid parental leave

Job summary

Carrot Recruitment in New York City area seeks a Client Experience professional to support and grow pharmaceutical digital campaigns. The role focuses on building relationships, managing renewals, and expanding partnerships with pharma brands, while collaborating with cross-functional teams.

The ideal candidate has a business development or client-facing background in a B2B pharma context, strong presentation skills, and willingness to attend client meetings and events.

Qualifications

• Bachelor's degree educated with experience in a business development or client-facing role within a B2B pharmaceutical agency, consultancy, digital or service provider.
• Energetic and engaging with strong client relationship, presentation and communication skills

Responsibilities

• Build and maintain client relationships with day to day communication, in person meetings, networking and events - face to face interactions are a meaningful part off how the team builds trust, deepens relationships and moves business forward.
• New business, renewals and expansion opportunities across existing accounts
• Develop account plans and identify opportunities across pharmaceutical brands
• Prepare and present presentations, data, metrics, and forecasts
• Collaborating heavily with cross-functional internal delivery teams

Skills

Client relationship

Presentations

Client facing

B2B sales

Education

Bachelor's degree

Job description

Carrot Recruitment in New York City area seeks a Client Experience professional to support and grow pharmaceutical digital campaigns. The role focuses on building relationships, managing renewals, and expanding partnerships with pharma brands, while collaborating with cross-functional teams.

The ideal candidate has a business development or client-facing background in a B2B pharma context, strong presentation skills, and willingness to attend client meetings and events.