Client Experience Associate/Senior Associate- Pharma B2B Sales

Carrot Recruitment; New York (NY); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible PTO

Home office reimbursement

Cell and internet reimbursement

Wellness program

Pet insurance options

100% paid parental leave

Job summary

Carrot Recruitment in New York City area seeks a Client Experience professional to support and grow pharmaceutical digital campaigns. The role focuses on building relationships, managing renewals, and expanding partnerships with pharma brands, while collaborating with cross-functional teams.

The ideal candidate has a business development or client-facing background in a B2B pharma context, strong presentation skills, and willingness to attend client meetings and events.

Qualifications

• Bachelor's degree educated with experience in a business development or client-facing role within a B2B pharmaceutical agency, consultancy, digital or service provider.
• Energetic and engaging with strong client relationship, presentation and communication skills

Responsibilities

• Build and maintain client relationships with day to day communication, in person meetings, networking and events - face to face interactions are a meaningful part off how the team builds trust, deepens relationships and moves business forward.
• New business, renewals and expansion opportunities across existing accounts
• Develop account plans and identify opportunities across pharmaceutical brands
• Prepare and present presentations, data, metrics, and forecasts
• Collaborating heavily with cross-functional internal delivery teams

Skills

Client relationship

Presentations

Client facing

B2B sales

Education

Bachelor's degree

Job description

Client Experience Roles - Pharmaceutical Digital Campaigns

New York City Metro | Remote/field based | $70,000-$120,000 dependent on experience + Comprehensive Benefits

The Company

An award winning healthcare technology and digital media business is looking to expand its client experience team. Working with leading pharmaceutical and life sciences brands, the company delivers targeted digital campaigns designed to engage patients and healthcare professionals.

This is an excellent opportunity for someone with client facing/B2B sales experience in pharma service providers, pharma media, healthcare advertising or communications who wants to develop their client management and commercial experience being a strategic partner, not a transactional salesperson.

The Role

You’ll work closely with pharmaceutical clients and internal teams to support and grow digital media partnerships.

Key responsibilities include:

• Build and maintain client relationships with day to day communication, in person meetings, networking and events - face to face interactions are a meaningful part off how the team builds trust, deepens relationships and moves business forward.
• New business, renewals and expansion opportunities across existing accounts
• Develop account plans and identify opportunities across pharmaceutical brands
• Prepare and present presentations, data, metrics, and forecasts
• Collaborating heavily with cross-functional internal delivery teams

You

We’re looking for someone with:

• Bachelors degree educated with experience in a business development or client-facing role within a B2B pharmaceutical agency, consultancy, digital or service provider.
• Energetic and engaging with strong client relationship, presentation and communication skills
• Home office based within commutable distance of New York City and happy to attend regular client meetings, networking, industry events and spend time with teammates.

Salary: $70,000-$120,000 base dependent on experience + comprehensive benefits (Inc. flexible pto, reimbursement for home office, cell, internet, and wellness, variety of insurance coverage for people and pets, 100% paid 12 week parental leave).