Pet Wellness Coordinator & Front Desk Lead

Southpaw Animal Health, LLC; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Pet care discounts

Job summary

Southpaw Animal Health, LLC in Tampa, FL is seeking a friendly receptionist to join our comprehensive veterinary team. You will manage phones, greet clients, and assist with appointment scheduling and records in a fast-paced, care-driven environment.

We value clear communication, organization, and a compassionate approach. Experience with veterinary software is preferred, and flexibility to work weekends/holidays is expected to support our patient care needs.

Qualifications

• Experience delivering high-quality customer service in a fast-paced setting.
• Strong communication and multitasking abilities.
• Comfort with managing medical records and appointments.
• Flexibility to work weekends and holidays.
• Previous veterinary front-desk experience preferred.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain medical records and schedule appointments.
• Handle financial transactions and assist care coordination.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Practice management software (AVImark, Cornerstone)

Job description

Southpaw Animal Health, LLC in Tampa, FL is seeking a friendly receptionist to join our comprehensive veterinary team. You will manage phones, greet clients, and assist with appointment scheduling and records in a fast-paced, care-driven environment.

We value clear communication, organization, and a compassionate approach. Experience with veterinary software is preferred, and flexibility to work weekends/holidays is expected to support our patient care needs.