Pet Wellness Front Desk Receptionist - Compassionate Care

Livewell Animal Hospital of Old Town; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Job summary

Mission Pet Health is seeking a receptionist to be the welcoming face of our growing network of veterinary clinics. You will handle front-desk duties, schedule appointments, process payments, and assist clients with information about preventive care and services. The role emphasizes compassionate customer service in a busy veterinary setting.

We offer professional growth opportunities within a supportive network, with benefits and a focus on team collaboration and excellent patient care.

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills for stressful situations.
• Strong organizational skills to multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

Mission Pet Health is seeking a receptionist to be the welcoming face of our growing network of veterinary clinics. You will handle front-desk duties, schedule appointments, process payments, and assist clients with information about preventive care and services. The role emphasizes compassionate customer service in a busy veterinary setting.

We offer professional growth opportunities within a supportive network, with benefits and a focus on team collaboration and excellent patient care.