Veterinary Receptionist

Southpaw Animal Health, LLC; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Pet care discounts

Job summary

Southpaw Animal Health, LLC in Tampa, FL is seeking a friendly receptionist to join our comprehensive veterinary team. You will manage phones, greet clients, and assist with appointment scheduling and records in a fast-paced, care-driven environment.

We value clear communication, organization, and a compassionate approach. Experience with veterinary software is preferred, and flexibility to work weekends/holidays is expected to support our patient care needs.

Qualifications

• Experience delivering high-quality customer service in a fast-paced setting.
• Strong communication and multitasking abilities.
• Comfort with managing medical records and appointments.
• Flexibility to work weekends and holidays.
• Previous veterinary front-desk experience preferred.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain medical records and schedule appointments.
• Handle financial transactions and assist care coordination.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Practice management software (AVImark, Cornerstone)

Job description

Welcome to Southpaw Animal Health in sunny Tampa, Florida. Since 1996, we have established ourselves as a comprehensive veterinary partner, dedicated to providing modern medicine in a compassionate environment. Our commitment to the individual patient is reflected by our strong 4.8-star Google rating, demonstrating the high level of trust we have earned in the Tampa community. We are a true full-service clinic, offering everything from wellness to urgent care for dogs, cats, birds, snakes, and exotic pets. Join a setting where your skills are valued, and you are empowered to do your best work every single day.Southpaw Animal Health is a place where every teammate is supported in reaching their potential. We foster a collaborative culture built around four dedicated DVMs and a supportive clinical group committed to continuous improvement. We actively embrace diversity within the Tampa community, proudly offering service in Spanish, ensuring we can communicate effectively with all clients. If you are looking for a hospital environment that prioritizes mentorship and professional growth, you will find ample opportunity here to succeed alongside dedicated and passionate professionals.Our commitment is to advanced medical practice. We offer a full suite of services, including advanced care, specialized surgical procedures, comprehensive testing and diagnostics, and urgent care availability. Your medical focus will encompass small animal care, including specific services like ultrasound, but you will also have the unique opportunity to care for a wide array of exotic pets, including birds, reptiles, and pocket pets. We emphasize workflow efficiency, offering convenient options like drop-off appointments to manage high caseloads while ensuring optimal patient care.Located at the heart of Tampa, Florida, Southpaw Animal Health places you in a vibrant, growing metropolitan area known for its beautiful weather and diverse cultural opportunities. Tampa offers an exceptional Florida lifestyle, whether you prefer exploring the Gulf Coast beaches, enjoying the thriving local food scene, or engaging in outdoor activities year-round. Joining our hospital means building your career in a fantastic, high-demand market while enjoying the unparalleled quality of life that Central Florida offers.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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