Pet Wellness Receptionist & Scheduling Pro

Charlotte Animal Hospital; Port Charlotte (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted veterinary care for your 0w

Teladoc access 24/7

401k with company match

Medical, Dental, Vision insurance

Employee Assistance Program (EAP)

Job summary

Charlotte Animal Hospital, a proud partner in Mission Pet Health, is seeking a friendly Receptionist to manage a multi-line phone system, greet clients, and support efficient care coordination for our veterinary team in Port Charlotte, FL.

You will handle medical records, scheduling, and payments, while educating clients on preventive care and available services. A passion for animals and strong communication are essential in this fast-paced, team-oriented environment.

Qualifications

• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.
• A passion for providing excellent customer service and a genuine love for animals.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services to ensure optimal care for every pet.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Vet Software

Job description

Charlotte Animal Hospital, a proud partner in Mission Pet Health, is seeking a friendly Receptionist to manage a multi-line phone system, greet clients, and support efficient care coordination for our veterinary team in Port Charlotte, FL.

You will handle medical records, scheduling, and payments, while educating clients on preventive care and available services. A passion for animals and strong communication are essential in this fast-paced, team-oriented environment.