Pet Wellness Client Services Coordinator

A Caring Doctor (Minnesota), P.A.; Saint Paul (MN); On-site; USD 22,000 - 29,000; Full time

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize team productivity, and maintain excellent client communication. You will promote wellness plans and educate clients about pet health while ensuring a welcoming hospital environment.

Responsibilities include handling client documentation, scheduling, and invoices, with emphasis on customer service and efficient operations in a pet-care setting.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years old for radiography duties.
• Medical background or terminology training is preferred.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Educate clients about wellness plans and services.
• Assure courteous, informative service and patient comfort.
• Handle documentation, pet histories and scheduling.

Skills

Customer Focus

Communication Skills

Multi-tasking

Fluent English

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize team productivity, and maintain excellent client communication. You will promote wellness plans and educate clients about pet health while ensuring a welcoming hospital environment.

Responsibilities include handling client documentation, scheduling, and invoices, with emphasis on customer service and efficient operations in a pet-care setting.