Pet Store Team Lead: Sales, Service & Merch Ops

Petsense by Tractor Supply; Crossville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Petsense by Tractor Supply in Crossville, TN, seeks a dedicated team member to assist the Store Manager and Assistant Store Manager with daily operations, sales, and merchandising while delivering outstanding customer service.

You will promote a safe, productive environment, train team members on policies, and support live animal care and customer satisfaction in a busy retail setting.

Qualifications

• Retail or pet/live animal knowledge preferred.
• Must be at least 18 years old and possess a valid driver’s license.

Responsibilities

• Maintain regular attendance and work varied hours.
• Execute merchandising, opening/closing procedures, and price changes.
• Assist customers and resolve issues to ensure a positive experience.
• Ensure safety and care of live animals.
• Operate cash register and manage cash handling.
• Complete documentation for duties.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

POS system

Job description

Petsense by Tractor Supply in Crossville, TN, seeks a dedicated team member to assist the Store Manager and Assistant Store Manager with daily operations, sales, and merchandising while delivering outstanding customer service.

You will promote a safe, productive environment, train team members on policies, and support live animal care and customer satisfaction in a busy retail setting.