Pet Store Team Lead - Customer Experience & Ops

Petsense by Tractor Supply; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Petsense by Tractor Supply in Georgetown, KY is seeking a Team Member to assist the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes promoting a safe, productive work environment and training team members on policies and procedures, including live animals care and loss prevention.

Qualifications

• Retail experience and/or live animal knowledge strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years old and possess a valid driver’s license.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts with varied hours including nights, weekends, and overtime.
• Uphold a safe and productive work environment by following policies and procedures.
• Support selling initiatives (TEAM) and engage with customers.
• Execute merchandising activities, opening/closing procedures, price changes and Plan-o-gram procedures.
• Assist customers with loading purchases and ensure the safety and well-being of live animals.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Driver's license

Education

High school diploma or equivalent

Job description

Petsense by Tractor Supply in Georgetown, KY is seeking a Team Member to assist the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes promoting a safe, productive work environment and training team members on policies and procedures, including live animals care and loss prevention.