Pet Store Team Lead: Ops, Service & Training

Petsense by Tractor Supply; Del Rio (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Petsense by Tractor Supply is seeking a dedicated team member to support Store Manager and Assistant in achieving daily sales, merchandising, and operational goals while delivering outstanding customer service. This role emphasizes maintaining a safe, welcoming environment for customers, Team Members, and live animals, and training staff on policies and procedures.

Responsibilities include opening/closing procedures, inventory and merchandising tasks, cash handling, and assisting customers with

Qualifications

• Retail experience or pet knowledge preferred.
• Must be at least 18 years old with a valid driver's license.
• Education: HS diploma or equivalent preferred but not required.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including nights, weekends, and overtime.
• Uphold safety and provide excellent customer service.
• Assist in merchandising, opening/closing, and price changes.
• Support loss prevention and cash handling.
• Care for live animals and assist customers with loading purchases.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Job description

Petsense by Tractor Supply is seeking a dedicated team member to support Store Manager and Assistant in achieving daily sales, merchandising, and operational goals while delivering outstanding customer service. This role emphasizes maintaining a safe, welcoming environment for customers, Team Members, and live animals, and training staff on policies and procedures.

Responsibilities include opening/closing procedures, inventory and merchandising tasks, cash handling, and assisting customers with