Pet Store Team Lead: Elevate Service & Merchandising

Tractor Supply Company; Ocean Springs (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Tractor Supply Company / Petsense in Ocean Springs, MS seeks a Team Member to assist the Store Manager and Assistant Store Manager in achieving sales, merchandising, and safety objectives while delivering outstanding customer service. The role includes training team members, maintaining store conditions, and supporting live animals care to ensure a positive customer experience.

Requirements include a high school diploma (preferred), being at least 18 years old with a valid driver's license, and

Qualifications

• Retail experience and/or live animal knowledge strongly preferred.
• Must be at least 18 years old and possess a valid driver’s license.
• High school diploma or equivalent preferred; ability to read, write and count accurately.
• Pet/live animal knowledge strongly preferred.

Responsibilities

• Assist with execution of merchandising objectives and customer service.
• Perform opening/closing procedures and cash handling.
• Handle live animals and ensure animal welfare.
• Train team members on policies and procedures.
• Resolve customer complaints to ensure a positive experience.
• Promote safety and loss prevention standards.

Skills

Customer service

Interpersonal skills

Basic computer skills

Pet/live animal knowledge

Retail experience

Education

High school diploma or equivalent

Job description

Tractor Supply Company / Petsense in Ocean Springs, MS seeks a Team Member to assist the Store Manager and Assistant Store Manager in achieving sales, merchandising, and safety objectives while delivering outstanding customer service. The role includes training team members, maintaining store conditions, and supporting live animals care to ensure a positive customer experience.

Requirements include a high school diploma (preferred), being at least 18 years old with a valid driver's license, and