Pet Store Team Lead: Customer Experience & Ops

Tractor Supply Company; Vicksburg (MS); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Petsense by Tractor Supply, Jackson, MS, seeks a Store Team Member to assist the Store Manager and Assistant Store Manager with daily operations, driving sales, merchandising, and customer service. The role promotes a safe, productive environment and training for Team Members on policies and procedures. Experience in retail or live animal care is preferred.

Applicants must be at least 18 with a valid driver’s license. A high school diploma is preferred but not required.

Qualifications

• Retail experience and/or pet/live animal knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• A high school diploma or equivalent is preferred, but not required.
• Team Members must be able to read, write and count accurately.

Responsabilités

• Execute basic, promotional, and seasonal merchandising activities.
• Perform opening/closing procedures.
• Transport and make deposits to bank.
• Assess store conditions and assign duties.
• Organize and prioritize workflow with the daily planner.
• Recovery of merchandise and participation in freight process.
• Perform regular and promotional price changes.
• Execute Plan-o-grams and merchandising resets.
• Order live goods and store supplies when needed in SM/ASM absence.
• Resolve customer complaints and ensure a positive experience.
• Adhere to loss prevention standards and respond to alarms.
• Assist in training new Team Members and documentation.

Connaissances

Retail experience

Pet/live animal knowledge

Supervisory experience

Valid driver’s license

Reading/writing/counting

Customer service

Formation

High school diploma or equivalent

Outils

Basic computer skills

Description du poste

Petsense by Tractor Supply, Jackson, MS, seeks a Store Team Member to assist the Store Manager and Assistant Store Manager with daily operations, driving sales, merchandising, and customer service. The role promotes a safe, productive environment and training for Team Members on policies and procedures. Experience in retail or live animal care is preferred.

Applicants must be at least 18 with a valid driver’s license. A high school diploma is preferred but not required.