Pet Store Team Lead: Service, Ops & Live Animals

Petsense; Hermiston (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Tractor Supply Company / Petsense seeks a Store Team Member to support daily operations and merchandising while delivering exceptional customer service. You will work closely with leadership to ensure a safe, welcoming shopping experience for customers and their pets.

The role requires flexibility for varied shifts, basic math and communication skills, and the ability to handle live animals in some stores. Join a team focused on service excellence.

Qualifications

• Retail experience and customer service are essential.
• Ability to work varied shifts including weekends.
• Strong communication and teamwork skills.
• Familiarity with POS systems is a plus.

Responsibilities

• Assist Store Manager with operations and merchandising.
• Provide outstanding customer service and resolve issues.
• Maintain safe and productive work environment.
• Handle cash register and POS duties.
• Assist in training Team Members and completing documentation.

Skills

Retail experience

Customer service

Team collaboration

Communication skills

Education

High school diploma preferred

Tools

POS system

Job description

Tractor Supply Company / Petsense seeks a Store Team Member to support daily operations and merchandising while delivering exceptional customer service. You will work closely with leadership to ensure a safe, welcoming shopping experience for customers and their pets.

The role requires flexibility for varied shifts, basic math and communication skills, and the ability to handle live animals in some stores. Join a team focused on service excellence.