Pet Store Team Lead: Customer Experience & Operations

Petsense; Waycross (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Petsense, part of Tractor Supply Company, is seeking a dedicated Team Member to support the Store Manager in daily operations, customer service, merchandising, and live animal care in a busy retail setting. You will help with opening/closing procedures, cash handling, price changes, stocking, and ensuring a safe, clean environment for customers and pets.

The role requires excellent communication, reliability, and flexibility to work varied shifts, including weekends; must be at least 18 with a

Qualifications

• Retail experience and/or pet/live animal knowledge preferred.
• Supervisory experience preferred.

Responsibilities

• Open/Close procedures and cash handling.
• Assist customers with loading purchases and product information.
• Care for live animals and maintain holding tanks.
• Perform merchandising, stocking, price changes, and floor sets.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Education

High school diploma or equivalent

Job description

Petsense, part of Tractor Supply Company, is seeking a dedicated Team Member to support the Store Manager in daily operations, customer service, merchandising, and live animal care in a busy retail setting. You will help with opening/closing procedures, cash handling, price changes, stocking, and ensuring a safe, clean environment for customers and pets.

The role requires excellent communication, reliability, and flexibility to work varied shifts, including weekends; must be at least 18 with a