Pet Store Retail Ops Leader

PetSmart; Tacoma (WA); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Zusammenfassung

PetSmart's Retail Operations Lead will drive operational excellence in our stores, overseeing merchandising, inventory control, and pet care operations. You will supervise and mentor associates, manage opening/closing procedures, and maintain a safe, organized environment to deliver a superior shopping experience.

The role requires strong leadership, excellent communication, and the ability to handle high-pressure situations while ensuring compliance with company policies.

Qualifikationen

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Aufgaben

• Support and guide sales associates in merchandise handling and product knowledge training.
• Lead and mentor associates; provide feedback into performance reviews and promotions.
• Delegate daily tasks and lead when on duty as leader on duty.
• Address associate complaints and promote engagement.
• Execute merchandise strategies and optimize displays, stock levels, and promotions.
• Operate POS systems and ensure accurate cash handling and policy compliance.

Kenntnisse

Retail supervisory experience

Full-time availability

Computer proficiency

Communication skills

Under pressure

Organization skills

Jobbeschreibung

PetSmart's Retail Operations Lead will drive operational excellence in our stores, overseeing merchandising, inventory control, and pet care operations. You will supervise and mentor associates, manage opening/closing procedures, and maintain a safe, organized environment to deliver a superior shopping experience.

The role requires strong leadership, excellent communication, and the ability to handle high-pressure situations while ensuring compliance with company policies.