Store Operations Lead: Merch & Pet Care Excellence

PetSmart; Hammond (LA); Vor Ort; USD 48.000 - 64.000; Vollzeit

Benefits dieser Stelle

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Zusammenfassung

PetSmart's Retail Operations Lead role drives store excellence in merchandising, inventory, pet care operations, and daily store management. You will open/close the store, supervise associates, and uphold a safe, organized environment that delivers a top-notch shopping experience for pet parents and customers.

This role emphasizes leadership, operational discipline, and a commitment to PetSmart’s values. We offer competitive benefits and opportunities for career growth within a values-driven,

Qualifikationen

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Aufgaben

• Lead and guide sales associates in merchandise handling, product knowledge, and presentation standards.
• Oversee associate development, onboarding, mentoring, and coaching for growth.
• Delegate and validate completion of daily tasks and ensure leaders are present during shifts.
• Direct stores operations when acting as leader on duty and address associate concerns.
• Manage merchandise strategies, inventory levels, audits, and stock replenishment decisions.
• Operate POS systems, handle cash, and ensure compliance with policies and procedures.
• Maintain store standards and foster a culture of empowerment and ethics.

Kenntnisse

Retail supervision

Customer-focused

Full-time availability

Computer proficiency

Communication skills

Stress management

Attention to detail

Jobbeschreibung

PetSmart's Retail Operations Lead role drives store excellence in merchandising, inventory, pet care operations, and daily store management. You will open/close the store, supervise associates, and uphold a safe, organized environment that delivers a top-notch shopping experience for pet parents and customers.

This role emphasizes leadership, operational discipline, and a commitment to PetSmart’s values. We offer competitive benefits and opportunities for career growth within a values-driven,