Pet Care Concierge | Customer Service Pro - Flexible Hours

Destination Pet; Oceanside (CA); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet's Dog Dayz of California in Oceanside seeks a part-time Customer Service Representative with flexible hours to greet pet parents and their VIPs as if they were at a 5-star resort. You’ll answer phones, manage check-ins/check-outs, tour the facility, sell services, and help keep the lobby welcoming and clean while handling payments and occasional treats.

Requirements include a high school diploma or equivalent and 1+ year of customer service experience; strong communication and

Qualifications

• Solid communication skills across phone, in-person, and email.
• Customer service experience or retail background preferred.

Responsibilities

• Welcoming pet parents and their VIPs at the front desk.
• Answering phones and multi-tasking with a smile.
• Touring clients through the facility and selling services.
• Managing check-ins/check-outs with efficiency.
• Handling cash, cards, and end-of-day reconciliation.
• Maintaining a clean, welcoming lobby and safety-first mindset.
• Responding to complaints with professionalism and calm.
• Supporting teammates as needed.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Destination Pet's Dog Dayz of California in Oceanside seeks a part-time Customer Service Representative with flexible hours to greet pet parents and their VIPs as if they were at a 5-star resort. You’ll answer phones, manage check-ins/check-outs, tour the facility, sell services, and help keep the lobby welcoming and clean while handling payments and occasional treats.

Requirements include a high school diploma or equivalent and 1+ year of customer service experience; strong communication and