Pet-Parent Concierge | Customer Experience

Destination Pet Veterinary of Texas PC; Johns Creek (GA); Híbrido; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Telehealth

401k

Pet Insurance

DailyPay access

Descripción de la vacante

Destination Pet LLC is seeking a friendly Customer Service Representative to greet pet parents and manage daily guest flow at our front desk. You will answer calls, schedule tours, and promote available services.

The role emphasizes empathy, organization, and a can-do attitude in a fast-paced pet-care environment. The ideal candidate has at least 1 year in customer service, excellent communication, and comfortable familiarity with phones and basic computer systems.

Formación

• 1+ year of customer service experience preferred.
• Strong communication and interpersonal skills.
• Experience with multi-line phones and computer systems.

Responsabilidades

• Welcoming pet parents and their VIPs with a friendly demeanor.
• Answering phones with a smile and guiding inquiries.
• Touring new clients through the facility and selling services.
• Managing check-ins/check-outs with efficiency and care.

Conocimientos

Customer service experience

Communication skills

Phone handling

Multitasking

Educación

High school diploma or equivalent

Herramientas

Multi-line phones

CRM systems

Descripción del empleo

Destination Pet LLC is seeking a friendly Customer Service Representative to greet pet parents and manage daily guest flow at our front desk. You will answer calls, schedule tours, and promote available services.

The role emphasizes empathy, organization, and a can-do attitude in a fast-paced pet-care environment. The ideal candidate has at least 1 year in customer service, excellent communication, and comfortable familiarity with phones and basic computer systems.