Pet-Loving Customer Care Specialist

Destination Pet Veterinary of Texas PC; Louisville (CO); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet is hiring a Customer Service Representative to welcome pet parents and their furry VIPs, answer phones with a friendly tone, and assist clients with facility tours and service recommendations. The role requires staying professional, juggling multiple tasks, and providing top-notch guest experiences.

You'll handle check-ins/outs, maintain records, and help keep the lobby clean and welcoming. Evening availability is required, with duties including cash handling and teamwork to

Qualifications

• Experience in customer service or retail preferred.
• Strong communication skills across phone, in-person, and email.
• Ability to stay professional under pressure and multitask efficiently.

Responsibilities

• Welcomes pet parents and their VIPs, reflecting a welcoming guest experience.
• Answers phones with a smile and multitasks effectively.
• Tours new clients through the facility and recommends services to maintain tails wagging.
• Ensures up-to-date vaccination records are maintained for safety.
• Manages check-ins/outs and balances cash drawer at day end.

Skills

Customer service

Phone handling

Communication

Computer systems

Professionalism

Education

High school diploma or equivalent

Job description

Destination Pet is hiring a Customer Service Representative to welcome pet parents and their furry VIPs, answer phones with a friendly tone, and assist clients with facility tours and service recommendations. The role requires staying professional, juggling multiple tasks, and providing top-notch guest experiences.

You'll handle check-ins/outs, maintain records, and help keep the lobby clean and welcoming. Evening availability is required, with duties including cash handling and teamwork to