Pet-Loving Concierge | Customer Service Pro

Destination Pet; Greensboro (NC); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

Job summary

Destination Pet in Greensboro, NC is seeking a friendly Customer Service Representative to greet pet parents and their furry VIPs. You’ll answer phones, tour facilities, and upsell services while keeping a clean, welcoming lobby.

The role requires high school diploma, 1+ year customer service, and availability evenings, weekends, and holidays. Compensation starts at $13–$16 per hour DOE, plus tips, with daily pay options.

Qualifications

• Experience in customer service or retail preferred.
• Solid communication skills across phone, in-person, and email.
• Ability to multitask and stay professional under pressure.

Responsibilities

• Welcome pet parents and their pets, tiding up a friendly lobby.
• Answer calls and assist clients with appointments and services.
• Tour facility and upsell grooming, boarding, and other services.
• Manage check-ins/outs and handle payments with accuracy.
• Maintain cleanliness and assist teammates as needed.

Skills

Customer service

Communication skills

Phone handling

Team player

Education

High school diploma

Tools

CRM / multi-line phones

Job description

Destination Pet in Greensboro, NC is seeking a friendly Customer Service Representative to greet pet parents and their furry VIPs. You’ll answer phones, tour facilities, and upsell services while keeping a clean, welcoming lobby.

The role requires high school diploma, 1+ year customer service, and availability evenings, weekends, and holidays. Compensation starts at $13–$16 per hour DOE, plus tips, with daily pay options.