Pet Hospital Client Services Coordinator

Banfield Pet Hospital; Los Angeles (CA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Comprehensive Medical Insurance

401(k) Plan

Student Debt Relief Program

Job summary

Banfield Pet Hospital in Los Angeles seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure friendly, efficient service while educating clients on pet health and services.

The role emphasizes strong communication, adherence to Banfield's Five Principles, and a willingness to work weekends and evenings as needed to keep the hospital running smoothly and to encourage ongoing client visits and referrals.

Qualifications

• High School Diploma or equivalent preferred.
• Must have strong communication and customer service skills.
• Ability to multi-task and manage multiple client/pet flows.

Responsibilities

• Live by the Five Principles and support the team.
• Promote services and route clients/pets for efficient workflow.
• Educate clients about wellness plans and hospital services.
• Assist with documentation, scheduling, and invoices.

Skills

Customer Focus

Communication Skills

Time Management

Problem Solving

Microsoft Word

Excel

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Banfield Pet Hospital in Los Angeles seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure friendly, efficient service while educating clients on pet health and services.

The role emphasizes strong communication, adherence to Banfield's Five Principles, and a willingness to work weekends and evenings as needed to keep the hospital running smoothly and to encourage ongoing client visits and referrals.