Pet Health Client Experience Coordinator

Medical Management International, Inc.; San Jose (CA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

401(k)

Student Debt Relief

Paid Time Off

Mental Health Resources

Résumé du poste

Banfield Pet Hospital in California seeks a Client Service Coordinator to manage client and pet flow and support a productive veterinary team. You will welcome clients, educate them on wellness plans, schedule appointments and assist with invoices to ensure smooth operations.

The role emphasizes strong communication, multi-tasking, and the ability to work in a friendly, pet-focused environment with a commitment to client service.

Qualifications

• Fluent English with strong communication skills.
• High School Diploma or equivalent preferred.
• Ability to multi-task in a fast-paced veterinary setting.

Responsabilités

• Drive client flow and maximize hospital productivity.
• Provide welcoming, informative service to clients and pets.
• Educate clients on wellness plans and services offered.
• Assist with documentation, invoicing and appointment scheduling.
• Maintain accurate records and assist with financial procedures.

Connaissances

Customer Service

Communication Skills

Multi-tasking

English Fluency

Computer Skills

Formation

High School Diploma or equivalent

Outils

Microsoft Word

Excel

Outlook

Access

Description du poste

Banfield Pet Hospital in California seeks a Client Service Coordinator to manage client and pet flow and support a productive veterinary team. You will welcome clients, educate them on wellness plans, schedule appointments and assist with invoices to ensure smooth operations.

The role emphasizes strong communication, multi-tasking, and the ability to work in a friendly, pet-focused environment with a commitment to client service.