Pet Hospital Client Experience Coordinator

VCA Inc.; Oklahoma City (OK); On-site; USD 20,664 - 24,383; Full time

Benefits offered by this job

Comprehensive Health Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

VCA Inc. in Oklahoma City is looking for a dedicated Client Service Coordinator to enhance the client experience and ensure the smooth operation of the veterinary team. You will be responsible for managing client interactions, maximizing productivity, and ensuring a welcoming environment.

The ideal candidate should have strong communication and organization skills, with a focus on delivering exceptional service. This role offers a supportive atmosphere while working closely with pets and their owners.

Qualifications

• High School Diploma or equivalent preferred.
• Demonstrates strong written and verbal communication skills.
• Ability to work at a computer for long periods of time.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about Optimum Wellness Plans and hospital services.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. in Oklahoma City is looking for a dedicated Client Service Coordinator to enhance the client experience and ensure the smooth operation of the veterinary team. You will be responsible for managing client interactions, maximizing productivity, and ensuring a welcoming environment.

The ideal candidate should have strong communication and organization skills, with a focus on delivering exceptional service. This role offers a supportive atmosphere while working closely with pets and their owners.