Pet Client Experience Coordinator

VCA Inc.; Miami (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Three free Optimum Wellness Plans for pets

Job summary

VCA Inc. in Miami, Florida, is looking for a Client Service Coordinator to enhance the client experience by managing the flow of clients and pets through the veterinary hospital. Responsibilities include promoting services, coordinating care, and ensuring satisfaction through effective communication.

The ideal candidate should possess strong customer service and communication skills, with the ability to multi-task and exhibit problem-solving abilities. Full-time associates enjoy comprehensive benefits.

Qualifications

• Excellent written and verbal communication skills in fluent English.
• Ability to multi-task under distracting conditions.
• Strong organizational ability and systematic approach.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services and recruit new clients.
• Assist incoming and outgoing clients with documentation and scheduling.

Skills

Client Service Skills

Communication Skills

Problem-solving skills

Organizational ability

Time Management

Job description

VCA Inc. in Miami, Florida, is looking for a Client Service Coordinator to enhance the client experience by managing the flow of clients and pets through the veterinary hospital. Responsibilities include promoting services, coordinating care, and ensuring satisfaction through effective communication.

The ideal candidate should possess strong customer service and communication skills, with the ability to multi-task and exhibit problem-solving abilities. Full-time associates enjoy comprehensive benefits.