Pet Hospital Client Experience Leader

VCA Inc.; Timber Creek (AR); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth retirement plans

Paid time off and holidays

Continuing education allowance

Job summary

VCA Inc. in Timber Creek, Arkansas is seeking a Client Service Coordinator to enhance client and pet care experience. The role includes maximizing hospital productivity, client education, and administrative duties while fostering an engaging team environment.

This position demands strong organizational skills and the ability to communicate effectively with clients and the veterinary team. Candidates should have a high school diploma and customer service experience. Benefits include comprehensive health insurance and 401(k) plans.

Qualifications

• One year of customer service experience required.
• Preferred background in veterinary or healthcare settings.
• Must be at least 18 to perform certain duties.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about pet health and hospital services.
• Manage administrative functions and financial tasks.

Skills

Leadership

Customer Focus

Integrity & Trust

Client Service Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

VCA Inc. in Timber Creek, Arkansas is seeking a Client Service Coordinator to enhance client and pet care experience. The role includes maximizing hospital productivity, client education, and administrative duties while fostering an engaging team environment.

This position demands strong organizational skills and the ability to communicate effectively with clients and the veterinary team. Candidates should have a high school diploma and customer service experience. Benefits include comprehensive health insurance and 401(k) plans.